Terms of service

Terms of Service

Last Updated: December 25, 2025

Welcome to The Furniture Company.

These Terms of Service outline the rules, responsibilities, and conditions that apply when you visit our website, browse our products, place an order, or use any services provided through our online store.

By accessing or using our website, you agree to these Terms of Service, along with our Privacy Policy and other applicable store policies.

Please review these terms carefully before using our services.


SECTION 1 - Website Access & Customer Information

By using our website, you confirm that you are legally permitted to access and use our services.

When placing an order or interacting with our store, you may be required to provide information including:

  • Name
  • Email address
  • Billing information
  • Shipping details
  • Payment information

You agree that all information submitted is accurate, complete, and current.

You are responsible for maintaining the security of any account information and for all activities associated with your account.

Accounts may not be transferred, shared, or used by another individual without authorization.


SECTION 2 - Product Information

At The Furniture Company, we make every effort to provide accurate product descriptions, images, measurements, and details.

However, please understand that:

  • Colors may appear slightly different depending on your device settings
  • Materials, textures, and finishes may vary slightly due to product characteristics
  • Product information may be updated when necessary

We reserve the right to modify product details, discontinue items, adjust availability, or limit quantities without prior notice.


SECTION 3 - Orders & Purchases

When you place an order through our website, you are submitting a request to purchase the selected products.

The Furniture Company reserves the right to accept, modify, or decline orders when necessary.

An order becomes confirmed after:

  • Payment has been successfully processed
  • Order confirmation has been issued

Please carefully review all order details before completing checkout.

Once an order enters preparation or shipment processing, cancellation requests or changes may not always be possible.

All returns and exchanges are handled according to our Return & Refund Policy.

Products purchased from our store are intended for personal residential use unless otherwise agreed.


SECTION 4 - Pricing & Payment

Product prices, promotions, discounts, and availability may change at any time.

The final price charged will be the amount displayed during checkout confirmation.

Prices may not include:

  • Applicable taxes
  • Shipping charges
  • Additional fees required by local authorities

You agree to provide valid and accurate payment information when completing purchases.

You confirm that:

  • You are authorized to use the payment method provided
  • Your payment information is accurate and complete
  • You will fulfill all charges associated with your order

SECTION 5 - Shipping & Delivery

The Furniture Company works with trusted shipping providers to deliver products safely.

Delivery estimates are provided for reference only and are not guaranteed arrival dates.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Transportation interruptions
  • Customs processing
  • Circumstances outside our reasonable control

Once an order has been transferred to the carrier, responsibility for transportation is handled according to applicable carrier policies.

Please refer to our Shipping Policy for additional delivery information.


SECTION 6 - Intellectual Property

All content available on our website, including:

  • Brand names
  • Logos
  • Product images
  • Website designs
  • Written content
  • Graphics and marketing materials

is owned by The Furniture Company or its authorized partners and protected by applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes.

You may not copy, reproduce, modify, distribute, or use any website materials without prior written permission.


SECTION 7 - Third-Party Services

Our website may include access to third-party tools, applications, or services.

These services are provided by independent companies and may operate under their own terms and policies.

The Furniture Company does not control or guarantee the availability, accuracy, or performance of third-party services.

Any use of third-party tools is at your own discretion and risk.


SECTION 8 - External Links

Our website may contain links to third-party websites.

These external websites operate independently and have separate privacy policies and terms.

The Furniture Company is not responsible for:

  • Third-party website content
  • Services provided by external websites
  • Transactions completed through third-party platforms

We recommend reviewing third-party policies before using external services.


SECTION 9 - Shopify Platform

Our online store is powered by Shopify, which provides the technology platform that allows us to offer products and services online.

However, purchases made through our store are transactions directly between you and The Furniture Company.

Shopify is not responsible for products purchased from our store, including any issues related to product use, delivery, damage, or transactions between customers and our company.


SECTION 10 - Privacy Policy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed how information is collected, processed, and protected.

Certain information may also be processed by Shopify and trusted service providers that support our website operations.


SECTION 11 - Customer Feedback

If you submit reviews, comments, suggestions, images, or other feedback to us, you grant The Furniture Company permission to use that content for business purposes, including improving products, services, and customer experiences.

You confirm that:

  • You have ownership or permission to provide the content
  • Your submission does not violate third-party rights
  • Your feedback is accurate and lawful

We reserve the right to remove content that is inappropriate, misleading, or violates applicable rules.


SECTION 12 - Errors & Updates

Occasionally, website information may contain errors, including:

  • Product descriptions
  • Pricing details
  • Promotions
  • Availability information

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information when necessary.


SECTION 13 - Prohibited Activities

You agree not to use our website for unlawful or unauthorized purposes.

Prohibited activities include:

  • Attempting unauthorized access to website systems
  • Uploading harmful code or viruses
  • Misusing website content
  • Collecting customer information without permission
  • Engaging in fraudulent activity
  • Violating intellectual property rights

We reserve the right to restrict access or terminate accounts that violate these Terms.


SECTION 14 - Account Termination

We may suspend or terminate access to our services if we determine that these Terms have been violated.

Termination does not remove any obligations or responsibilities that occurred before termination.


SECTION 15 - Disclaimer

Our website and services are provided on an “as available” basis.

While we strive to maintain accurate information, we do not guarantee that:

  • Website content is always completely error-free
  • Services will always operate without interruption
  • All information will remain unchanged

Your use of our website is at your own discretion.


SECTION 16 - Limitation of Liability

To the fullest extent permitted by law, The Furniture Company is not responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product purchases
  • Service interruptions
  • Third-party services

Some jurisdictions may provide additional rights that cannot be limited.


SECTION 17 - Indemnification

You agree to protect and hold harmless The Furniture Company, its employees, partners, and service providers from claims, damages, or expenses resulting from:

  • Your violation of these Terms
  • Your misuse of our services
  • Your violation of laws or third-party rights

SECTION 18 - Severability

If any part of these Terms is determined to be invalid or unenforceable, the remaining sections will continue to remain effective.


SECTION 19 - Entire Agreement

These Terms of Service, together with our Privacy Policy and other published policies, represent the complete agreement between you and The Furniture Company regarding use of our website and services.


SECTION 20 - Assignment

You may not transfer your rights or responsibilities under these Terms without our written permission.

The Furniture Company may transfer its rights and obligations when necessary for business operations.


SECTION 21 - Governing Law

These Terms shall be governed by applicable laws in the jurisdiction where The Furniture Company operates.

Any disputes will be handled according to applicable legal procedures.


SECTION 22 - Changes To These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on this page.

Your continued use of our website after changes are posted means you accept the updated Terms.


SECTION 23 - Contact Information

If you have questions regarding these Terms of Service, please contact us:

The Furniture Company

Email:
support@thefurniturecompany.com

Phone:
(561) 638-6289

Address:
14537 South Military Trail
Delray Beach, Florida, 33484
United States


Thank you for choosing The Furniture Company.

We are committed to providing a transparent, reliable, and enjoyable furniture shopping experience.